7 Ways to Engage Customers with Your Business

-

In the past getting your customers engaged with your business was all about producing quality products or services.

Now sadly it just isn’t that simple. In order to build good levels of customer engagement, you need to go above and beyond.

To help you out we’ve created this guide to 7 ways you can supercharge your customer engagement today.

1. Build Relationships

Customer’s love to be felt recognized and appreciated. It’s important to do everything in your power to turn a single purchase into repeat business.



Service businesses especially thrive on regulars. You want to create an environment that’s welcoming and encourages employees to engage your customers effectively.

2. Use Seasonal Promotions

Depending on what your business is seasonal promotions can have a huge impact on customer engagement. Summer is an especially great time for this as you can do fun, attention-grabbing things like temperature based promotions.

Consumers love free. Make a big deal about something like 104 °F on July 4th. If the temperature gets that high at your business have a giveaway.

This draws attention to your business and will help it stick in the customer’s minds.

3. Scratch off Giveaways and Ads

A lot of people love playing the lottery. Scratch and win cards especially offer that combination of thrilling risk and instant gratification that really gets people going.

With advances in printing technology, any business can now create their own scratch and win cards for promotions and giveaways.

You can use them for mailers, in-store promotions, or as a way to reward customers for hitting purchase levels. Offer percentages off with a grand prize of a specific amount or product.

4. Offer Referral Bonuses

In our modern connected world, consumers are a lot more likely to give something a try if someone they trust recommends it to them. Offer your existing customers rewards like discounts, upgrades, and free products for referrals.

A great way to do this is through referral code. By giving everyone who shops with you a unique discount code they can quickly and easily refer to their friends.

The most effective way to do this is with a discount for your existing customer and the person they refer to.

5. Create Excellent Content

Content marketing is one of the best ways to create a relationship between your business and consumers. If they like the articles, blog posts, and videos you put out they’ll come back for more.

The trick is to keep the focus on generating value instead of just generating looks or search rank. Anyone can write an article with the correct keywords and structure to rank well on Google or Amazon.

You want to create the kind of content you would want to use. Focus on the accuracy of your information and the quality of the product produced. Customers who like what you write or record will trust you for other things.

6. Gamify Customer Loyalty

Millennials love video games. There’s a certain thrill that comes from watching your character level up and benefit from their actions that are equally useful for businesses.

Create a loyalty program with game-like rewards. Gamification includes things like levels of achievement for purchases, benefits like points, and badges for annual and lifetime achievement.

Earning awards for shopping creates an outsized sense of achievement among Millennials. It’s a great way to get them engaged and invested in your business.

7. Optimize Social Media Presence

Pretty much every business has social media presence these days, but a lot of them aren’t using it to best effect. Putting out announcements and information is all well and good but it isn’t creating true engagement.

Create promotions based around shares and likes. Offer discounts for posts at your location and respond to customer queries on social media.

Research has shown that the average person now spends more than 2 hours per day on social media. Make sure your business is part of that time.

Focus on Quality

Whatever paths you choose to take to generate customer engagement make sure you put your all into it. Customers can tell when you’re just going through the motions and won’t appreciate it. Try out a few of these tips and see what works best for your industry and location.

Avatar
Marie Foster
Marie Foster is a reporter based in UK. Marie has also worked as a columnist for the various news sites.

1 COMMENT

  1. Providing good offers, increasing social media presence, maintaining customer relationship have been underlined with emphasis in this blog article beautifully dear Ms. Marie Foster. Being a UK based reporter, I am sure your experiences in the industry too is an inspiration to write about what best the customers would be expecting to stay loyal.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

NOW TRENDING

How to Use Tinder Without Facebook – 3 Ways to Sign in Tinder

Are you a married man or woman or teenager who wants to use Tinder without Facebook either to hide your Tinder activity from your...

Tinder Super Like – How to Super Like and Undo Super Like on Tinder

Looking for the guide about what actually Tinder Super like is? Do you want to know how you can hit Tinder Super Like to...

5 Best Games Like Mystic Messenger for 2020

If you haven't played Mystic Messenger yet, you probably the kind of person who isn't aware of the latest happenings in the...

Hay Day Derby Tips – Play Guide And Derby Winning Strategy

Derby is the awesome feature being introduced by Super Cell in Hay Day. This made Hay Day players more professional in the game rather...

How to Delete All Messages in Discord

Although Discord is more heavily focused upon its voice call features, the messaging options are also quite frequently used. Now if you are an...

LATEST STORIES

5 Tips for Managing Your Online Loan

So you’ve managed to secure an online loan. You have paid off whatever bill was causing you grief, whether it was a...

6 Reasons Why Getting an MBA Online Could be the Best Decision an Engineer Could Ever Make

More and more engineers are considering getting an MBA online these days, and they have evolved a lot since their inception not...

4 Rules a Designer Need to Follow When Designing Business Cards

You can find all kinds of advice for designing a basic or fantastic business card. However, choosing a great logo doesn’t matter...

Why Salon Booking Software Is Crucial To Managing Salon?

Managing a spa is quite complicated, and managing things in a quite assembled way is not a cup of tea. But you...

4 Reasons Why There is an Importance of Training in the Workplace

Job hunters of today are looking for more than just work. Instead, they are looking for a culture that they can be...