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bethanywood

Formerly from the marketing background, Bethany became a customer service and support executive. She is currently involved with Socialfish.org but writes on different platforms to help out employers and job seekers.

Business

Building a Knowledge Base that Empowers Your Customers Support

Customer support is central to any company, and a knowledge base can turn out to be a great strategy for offering user-engaging...

bethanywood - August 28, 2019 0

12 Ways on How To Better Manage Your Outgoing Calls

For most small businesses, the phone still serves as the primary tool for communication. That’s why telephone call handling is really important.

Business

Marie Foster - November 26, 20200

5 Benefits of Toll-Free Conference Call Services

Toll-free conferencing has been in existence since the 1960s and has been a game-changer in most companies' communication processes. Through conferencing, multiple...

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